Frequently Asked Questions

Q: Can you change the color/text on this print?
A: Most probably yes! Nearly all of my designs are customizable.

Q: Does this come with a frame?
A: Please read your listing thoroughly and select the presentation you'd like before checking out :).

Q: Do you have a map of my town?

A: Yes! We have a vast collection of maps to use in artwork. Because of the time and effort involved in the map hunt we ask that customers purchase first. We will send a proof of your print as soon as we can, and we can work together to get it perfect before we ship it off. In the very unlikely event that I have no map of your tiny town in the Antartic, or you don't like the map(s) we have, then we'll offer a full refund!

Q: Will this get here by "x" date?
A: Turnaround is about 2-4 days on most non customized orders to get them shipped. Please allow 3-5 days for custom designs to be created. Once the art is approved it will ship within 1-3 days.

Standard shipping is 3-5 days in the US. Expedited shipping is available. International shipping typically takes 2-3 weeks. Framing always adds 1 week to production and can't be rushed -- the frames are built per order! Thank you for understanding.


Please Notice!

The shop is 'closed' on Sundays -- you can place orders but all questions and proofs will be followed up on Mondays. Thanks for understanding :)


Customer Service

It is our highest priority to have satisfied customers, so if you are in any way unhappy with your purchase we will do our very best to make amends. We offer refunds for all prints (except shipping costs). We're friendly! Don't be afraid to ask any questions or voice concerns.